Q1. Are you a factory or trading company? A: We are a professional
manufacturer of new and sustainable energy applications.Q2. What is the warranty? A: 12 months.In this period, we will
supply technical support and replace the new parts by
free,customers are in charge of delivery.
Q3. What is your terms of packing? A: Generally, we pack our goods
in brown cartons.If you have legally registered patent, we can pack
the goods in your branded boxes after getting your authorization
letters.
Q4. What is your terms of payment? A: T/T 50% as deposit, and 50%
before delivery.We'll show you the photos of the products and
packages before you pay the balance.
Q5. What is your terms of trade? A: EXW, FOB, CFR, CIF, DAP,DDU,DDP
etc.
Q6. How about your delivery time? A: Generally, it will take 3 to 7
working days after receiving your advance payment.The specific
delivery time depends on the items and the quantity of your order.
Q7. Can you produce according to the samples? A: Yes, we can
produce by your samples or technical drawings.We can build the
molds and fixtures.
Q8. What is your sample policy? A: We can supply the sample if we
have ready parts in stock, but the customers have to pay the sample
cost and the courier cost.
